Privacy Policy

Last updated 01/11/2023

INTRODUCTION

This Privacy Notice explains how All At Sea endeavours to collect and look after your personal information in accordance with UK GDPR and other relevant legislation. It tells you about your choices about how we use your personal information.

Data Protection is an integral part of our business practices and All At Sea (‘we’, ‘us’) is committed to protecting your personal information, whether you are a business contact; a customer or prospect interested in our services; an employee or freelancer or a supplier.

All At Sea is a trading name of iSite-Media Limited. Our registered address is Blue Barns Business Park, Old Ipswich Road, Ardleigh, Colchester CO7 7FX. Our company registration number is 07526630.

In addition to this Notice, there may be privacy provisions which are specific to our relationship with you, for example for employees, freelancers and contractors.

HOW TO CONTACT US

If you have any queries about this privacy notice you can contact us in the following ways:

By telephone: 01206 752 600

By post: All At Sea, Blue Barns Business Park, Old Ipswich Road, Ardleigh, Colchester CO7 7FX

By email: editor@allatsea.co.uk

HOW WE COLLECT YOUR PERSONAL INFORMATION

We routinely collect your personal information directly from you in the following circumstances:

When you order products, take up a reader offer, sign up to our services, such as our regular newsletters or enter competitions.

This could include information such as, your name, e-mail address, postal address, telephone or mobile number, and any specific requests, events, titles etc that you may have purchased or enquired about. Different services may ask for different types of necessary information.

If you are aged 16 or under, you must get your parent/guardian’s permission before you provide us with your personal information. Unless you have this consent, you are not allowed to give us your information.

Our business customers and partners

When you enquire or request a service directly from us in a business capacity. This would be information such as, your name, job title, company and contact details, including your preferred email address and telephone number.
When you engage as a freelancer or contributor with us. This would include name, contact details including preferred email address and telephone number.
When you submit a job application. This would include information such as your name, address and details of previous employment
When you enter into an arrangement to act as a supplier providing services to All At Sea. For example, we would hold records of your name, job title and work email address.

We may also collect personal information about business contacts from publicly available sources (such as LinkedIn or business websites). This enables us to contact you about All AT Sea and its offerings, where we feel there is a potential opportunity with us which may be relevant to you in your professional capacity.

HOW WE USE YOUR PERSONAL INFORMATION

The following table sets our purposes for collecting and holding your personal information. Under data protection law we are required to have a lawful basis for our processing activities, this is also indicated in this table.

Purpose	Lawful Basis
To fulfil a service enquiry service and/or deliver and administer service enquiries and delivery of All At Sea services and products	Performance of a Contract
To fulfil and administer registrations and sign ups, such as website and mobile applications, competition entries, subscriptions or reader offers.	Performance of a contract
To send you our email newsletters	Consent
To send marketing communications to competition entrants, newsletter subscribers, subscribers recruited via third party sales platforms	Consent
To send you direct mail or to contact you by telephone to promote our publications and services	Legitimate Interests
To contact you in your professional capacity about our advertising and marketing services	Legitimate Interests
To keep records of prospective, current and past clients and suppliers	Legitimate Interests
To send email or SMS marketing communications to our customers recruited through the Shop.	Legitimate Interests (soft opt-in)
To create user/customer insights based on demographic segments to drive email direct marketing, social media retargeting and also carrying out market research and surveys	Legitimate Interests
To deliver tailored advertising to promote our publication (including via Facebook and other social media look alike and customer audiences)	Legitimate Interests
To ensure compliance with applicable laws and legal processes including, but not limited to, use in connection with legal claims, compliance, regulatory, tax, investigative purposes	Legitimate Interests
To ensure compliance with applicable laws and legal processes including, but not limited to, use in connection with legal claims, compliance, regulatory, tax, investigative purposes (including disclosure of such information in connection with legal process or litigation and to law enforcement agencies).	Legal Obligation

Whenever we keep in touch via email, you will always be provided with a clear opportunity to opt-out if you no longer wish to hear from us.

SHARING YOUR PERSONAL DATA

We will not share any of your personal details with any other organisations for marketing purposes, without collecting your consent.　

We utilise the services of other organisations who are contracted by us to fulfil our subscription services and / or to deliver products and services. We have appropriate agreements in place with these external service providers to make sure your personal information is kept secure, and we only share the personal data necessary for the service they carry out.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION?

We will hold your personal information on our systems only for as long as required to provide you with the products and/or services you have requested.

Where you sign up to receive email marketing from us, we will retain your e-mail address after you ‘opt-out’ of receiving emails to ensure that we continue to honour and respect that request. To unsubscribe from marketing emails at any time, please click on the unsubscribe link at the bottom of any marketing email and update your account preferences. You may also contact us

In some circumstances you can ask us to delete your data: see Your Privacy Rights for further information.

If you would like to learn more about how we ensure we do not hold personal data for longer than is necessary, please contact us.

TELEPHONE CALL MONITORING

If you contact us by telephone, we may monitor or record the call for training purposes, and to improve the quality of services that we provide to you.

COOKIES AND SIMILAR TECHNOLOGIES

When you visit our sites, or when you use our apps, we may collect personal data from you automatically using cookies or similar technologies. A cookie is a small file that can be placed on your device that allows us to recognise and remember you.

YOUR PRIVACY RIGHTS

Under data protection law you have the following rights in relation to the personal information we hold about you. These are:

You can ask to receive a copy of the personal data we hold. This is commonly referred to as a Data Subject Access Request. We may need to ask for further information to confirm your identity before responding.
You can request that we update or amend your personal information if it has changed or is incorrect.
You can request that your personal information is deleted from our systems. Please note, there may be circumstances in which we can legitimately retain your information, for example where we have a contractual arrangement with you and where we maintain a snippet of information on a suppression file to ensure that we don’t inadvertently contact you again with marketing messages.

In addition, there is the right to object to processing, the right to have your personal data transferred and the right to restrict processing, which apply in certain circumstances.

EXTERNAL LINKS

Please note that if you click on a link to go from our website to another website, or you request a service from another organisation, this Privacy Notice will no longer apply once you have left this website. We therefore have no responsibility or liability for the content or activities of these linked sites. However, we welcome any feedback about these linked sites via the contact details given below.

HOW TO CONTACT US

If you would like to exercise any of the above rights, please contact us using the details below:

By telephone: 01206 752 600

By post: All At Sea, Blue Barns Business Park, Old Ipswich Road, Ardleigh, Colchester CO7 7FX

By email: mailto: editor@allatsea.co.uk

If you have any concerns about the way in which we have collected and / or used your personal information, please contact us and we’ll do our best to allay any worries you may have. If you’re unhappy with the way in which we have handled your personal information, you have the right to raise a complaint with the Information Commissioner’s Office.

CHANGES TO THIS POLICY

Any changes we may make to this policy in the future will be updated on our website and, where appropriate, notified to you by email or otherwise. The policy was last updated on 8 November 2023